Tech Support

Where to go if you have questions:

If you would like something updated on the website please email webadmin@northampton-k12.us with your request.

For issues related to Aspen please contact the building administrative assistant at your student’s school or Rebecca Nacsin: rnacsin@northampton-k12.us

If you have issues related to your Google Account you can file a help ticket or contact Molly or Jim (listed below).

If you’re having technical difficulties with software/hardware click¬†HERE to fill out a support ticket.

If you are trying to learn something new, please contact your building Tech Integration Specialist listed below.

IT Services

Eric Gagne

Eric Gagne

Sr. Network Systems Engineer

Specialties: Novell logins Desktop PCs Ethernet/Network New staff emails

Gillian Doucette

IT Systems Specialist Specialties: Inventory Help Desk Chromebooks

Tech Integration Specialists

Kate Jopson

NHS Tech Integration Specialist

NHSTechforTeachers.com Specialties: Resetting high school student passwords How to use various programs

David Cantler

David Cantler

Tech Integration Specialist Jackson St. & Bridge St.

David was born and raised in Brooklyn, New York, but spent summers visiting Western MA to attend Camp Becket in...

Rocky Mariani-Prall

Rocky Mariani-Prall

Tech Integration Specialist Leeds & Ryan Rd.

Roxanne “Rocky”Mariani-Prall, a classroom teacher for seven years, now Elementary Technology Integration Specialist for the Northampton Public Schools, has a...