Tech Support

Where to go if you have questions:

If you would like something updated on the website please email webadmin@northampton-k12.us with your request.

For issues related to Aspen please contact the building administrative assistant at your student’s school or Cindy Kelley: ckelley@northampton-k12.us

If you have issues related to your Google Account you can file a help ticket or contact Molly or Jim (listed below).

If you’re having technical difficulties with software/hardware click HERE to fill out a support ticket.

If you are trying to learn something new, please contact your building Tech Integration Specialist listed below.

IT Services

Antonio Pagán

Antonio Pagán

Chief Information Officer

Antonio Pagán is an innovative thinker and strategic analyst for the issues current to education, especially online education, and technology...

Jim Bates

Jim Bates

Network Analyst

Specialities: Wifi Chromebooks Google-related issues New staff emails

Eric Gagne

Eric Gagne

Sr. Network Systems Engineer

Specialties: Novell logins Desktop PCs Ethernet/Network New staff emails

Gillian Doucette

IT Systems Specialist Specialties: Inventory Help Desk Chromebooks

Tech Integration Specialists

Molly McLoughlin, M. Ed.

Molly McLoughlin, M. Ed.

Digital Literacy & Computer Science Coordinator

As a trained educator, Molly has taken her experience working both in the classroom and with teachers into the field...

John Crescitelli, M.ET.

John Crescitelli, M.ET.

Tech Integration Specialist JFK Middle School

John supports staff and students at JFK Middle School. Specialties: Resetting student Google passwords. Teaching programs or software and how...

Kate Jopson

NHS Tech Integration Specialist

NHSTechforTeachers.com Specialties: Resetting high school student passwords How to use various programs

David Cantler

David Cantler

Tech Integration Specialist Jackson St. & Bridge St.

David was born and raised in Brooklyn, New York, but spent summers visiting Western MA to attend Camp Becket in...

Rocky Mariani-Prall

Rocky Mariani-Prall

Tech Integration Specialist Leeds & Ryan Rd.

Roxanne “Rocky”Mariani-Prall, a classroom teacher for seven years, now Elementary Technology Integration Specialist for the Northampton Public Schools, has a...